800-804-9389

HomeFirst Agency Online Accessibility Policy

Last updated: October 10, 2017

HomeFirst Agency is committed to providing excellent service to all of our customers, including those with disabilities. We strive to provide goods and services to those with disabilities in a way that respects their dignity and independence.

To accomplish this, HomeFirst Agency has based our web accessibility standards on the Americans with Disabilities Act's Best Practices Tool Kit for State and Local Governments. We believe our continued work toward conforming to this standard will provide our customers with accessible content and a remarkable experience.

Here are some steps we are taking toward providing more accessible web content:

  • Staff and resources dedicated entirely to digital accessibility, performing multi-layer accessibility testing and analysis of new and updated web content
  • Training our associates to make accessible design and development a fundamental element of all web content

Our ultimate goal is to surpass the expectations of all of our customers. Comments on our services regarding how well those expectations are being met are welcome and appreciated. Feedback can be provided in the following ways:

By Online Contact Form:
Please select the form below to provide feedback on the accessibility of our web content.
Accessibility Feedback Form

By Phone:
For technical accessibility issues, contact our support team. Call 800-804-9389.

By Mail:
Please send any comments, questions, or concerns to the following address:
HomeFirst Agency, Inc
Attention: Digital Accessibility
5000 Clayton Rd
Maryville, TN 37804